Buyer questions
Clarity before commitment.
How does wholesale pricing work?
The full tier ladder is published on the Volume page, from the $490, 35-case Pallet Pool up through container tiers. The application confirms buyer fit, receiving requirements, and fulfillment terms. These are not public checkout offers.
Can a smaller business apply?
Yes. The Pallet Pool pathway begins at 35 cases, a quarter pallet, and is designed for buyers who want a recurring rhythm without the storage pressure of a full pallet. Approval still depends on fulfillment fit and receiving location.
What do the starting prices mean?
The published prices are the approved entry point for each volume level, shown on the Volume page. Exact receiving requirements, availability, and commercial terms are confirmed after the buyer account is reviewed and approved.
How is A9 fulfilled?
Local buyers can use the Brooklyn hub or white-glove route delivery across all five New York City boroughs plus New Jersey and Connecticut. Nationwide shipping reaches all 50 states. Container orders are fulfilled from Brazil production facilities and include free shipping.
Is A9 completely plastic-free?
No. A9 avoids the conventional clear plastic bottle, but the carton is a layered package that includes polymer components. The cap is made with a sugarcane-based renewable material component. The accurate claim is no plastic bottle, not no plastic at all.
Does A9 make medical or performance promises?
No. A9 is water, not medicine. The buyer story is built on its naturally alkaline source, pH 9.6 positioning, premium service experience, and carton format. It should not be represented as treating inflammation, changing metabolism, accelerating recovery, or preventing disease.
What happens after an application?
The team reviews the business type, location, and expected volume. If the account is a fit, the buyer receives buyer-specific terms and a clear fulfillment path, including the next step for invoicing. Sending an application is a request for access, not a purchase and not a guarantee of approval. Applications are reviewed and answered within 48 hours.